Training and Development Dictionary

📖 Practical Dictionary of T&D

Understand in a simple and direct way the terms that every HR, DHO, and Corporate Education professional needs to master.

Abbreviation	Term	Definition
-	360° Evaluation	Feedback collected from various sources, such as leaders, peers, and subordinates.
-	Performance Evaluation	Process to measure and analyze employee performance.
CHA	Knowledge, Skills, and Attitudes	Model to identify and develop competencies.
CX	Customer Experience	Customer's experience with the company, influencing satisfaction and loyalty.
CS	Customer Success	Strategies to ensure customer success in using products or services.
-	Coaching	Process of personal and professional development focused on specific goals.
-	Organizational Climate	Collective perception of employees about the work environment.
-	Competencies	Set of knowledge, skills, and attitudes necessary for effective performance.
-	Organizational Culture	Set of values, beliefs, and practices that define the work environment.
DHO	Human and Organizational Development	Area focused on the growth of people and the evolution of organizational culture.
-	Corporate Education	Strategy for the continuous development of employees aligned with the company's objectives.
-	E-learning	Distance learning using digital resources.
EX	Employee Experience	Employee's experience within the company, impacting engagement and retention.
-	Engagement	Level of commitment and motivation of employees towards the company.
-	Feedback	Constructive return on a colleague's performance or behavior.
-	Gamification	Use of game elements in learning contexts to increase engagement.
LMS	Learning Management System	Digital platform to manage, distribute, and track online training.
LNT	Training Needs Assessment	Diagnosis to identify competency gaps.
-	Mentoring	Professional guidance provided by someone more experienced.
-	Microlearning	Learning content in small, focused, and objective modules.
-	Onboarding	Process of welcoming and adapting new employees to the culture and processes of the company.
-	PDI	Individual Development Plan
HR	Human Resources	Department responsible for managing people, from hiring to development.
ROI	Return on Investment	Metric to assess the effectiveness of investments, including training.
SCORM	Sharable Content Object Reference Model	Technical standard for creating e-learning content compatible with different platforms.
T&D	Training and Development	Set of practices to empower employees, enhancing technical and behavioral skills.
-	Learning Path	Structured sequence of content and activities to develop specific competencies.
-	Turnover	Rate of employee turnover in a company.
-	Corporate University	Internal structure dedicated to the training and development of employees.

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