+3,000

Members

🚀 We implement QMS (Quality Management System) from Scratch to Real Results.

Only Korax delivers scalable results with a Hub at Korax, we apply the principles of ISO 9001 to implement the Quality Management (QMS) area centered on the customer.

🎯 Focus on Processes and documentation;
📊 Performance Indicators (KPIs);
🧠 Training and Development of People;
📈 Continuous Improvement.

🚀 We are the Hub that Transforms knowledge into Results with Corporate Education

Only Korax delivers scalable Results with a Hub of Courses and Training (Corporate Education Ecosystem):

💜 Gain a T&D Team
🏆 We create your Corporate University
🎬 +70 Courses and Live Classes with Experts

Learn More

Schedule Meeting

We have impacted the experience of over 100,000 consumers
with trainings that will help your company achieve incredible results.
Join them!

We Combine Solutions to Generate Results!

We combine the expertise of specialists in management, customer experience, and corporate education to transform processes into measurable results.

At Korax, we treat the Customer Experience as an essential component of the Quality Management System. We work on diagnosing, designing, and implementing complete CX solutions, promoting standardization, continuous improvement, and customer satisfaction in companies of all sizes and sectors.

Equipe

💜 Seremos Parte do seu Time

Equipe

💜 Seremos Parte do seu Time

Equipe

💜 Seremos Parte do seu Time

#Let's get your CX Project off the ground

Here you gain a team to implement your Corporate University

When you sign up for the Korax Hub, you gain an entire team of specialists immersed in your project, working side by side with your company to turn education into results:

Here you build a quality team to manage your business.

✅ Maturity Diagnosis for Certification
based on ISO 9001 requirements.
✅ Mapping of Processes and the Customer Journey.
✅ Definition of Strategic Indicators by areas.
✅ Continuous Improvement Cycles (PDCA / DMAIC) applied to customer experience.
✅ Training Paths with over 70 courses and live classes.
✅ Standardized documentation, flowcharts, and operational manuals.

✅ Maturity Diagnosis for Certification
based on ISO 9001 requirements.
✅ Process Mapping and Customer Journey.
✅ Definition of Strategic Indicators by areas.
✅ Cycles of Continuous Improvement (PDCA / DMAIC) applied to customer experience.
✅ Training Tracks with over 70 courses and live classes.
✅ Standardized documentation, flowcharts, and operational manuals.

Quality Manager

Responsible for leading the implementation of the customer experience strategy as part of your company's Quality Management System (QMS). Acts as a key point in defining objectives, designing the journey, prioritizing initiatives, and connecting the areas.

Project Coordinator:

Works with an agile methodology to ensure that project milestones are delivered on time, within scope, and with quality. Bridges the gap between internal areas, suppliers, and stakeholders, ensuring clear and standardized communication.

Quality Analysts:

Responsible for monitoring and evaluating CX processes, ensuring compliance with ISO 9001 requirements, standardization, and continuous improvement.

Internal Quality Auditor:

Responsible for ensuring compliance with ISO 9001 requirements by evaluating processes, documentation, and opportunities for improvement within the CX framework.

Metodologia

🚀 Foco total em Resultados

Metodologia

🚀 Foco total em Resultados

Metodologia

🚀 Foco total em Resultados

We deliver Quality
with a methodology

Agile, Technological and Powerful

We transform the Customer Experience into a strategic process, based on the principles of ISO 9001 and an absolute focus on measurable results.

Learn More

Schedule Meeting

Um cartão de visita com informações de contato, logotipo e detalhes de uma entidade profissional.

Structuring the QMS

Organizational diagnosis, process mapping, definition of the quality policy, strategic objectives, responsibilities, documents, and controls necessary to implement a robust, auditable management system that complies with the standard.

Structuring the QMS

Available Content

Operation and Monitoring

Creation of standard operating procedures (SOPs), implementation of indicators, internal audit plan, risk and opportunity analysis, and activation of control and improvement mechanisms.

Operation and Monitoring

Creation of standard operating procedures (SOPs), implementation of indicators, internal audit plan, risk and opportunity analysis, and activation of control and improvement mechanisms.

Quality Recording

Creation of standard operating procedures (SOPs), implementation of indicators, internal audit plan, risk and opportunity analysis, and activation of control and improvement mechanisms.

Preparation for ISO 9001 Certification

Training of leadership, simulated internal audit, correction of non-conformities, corrective action plan, and full support for certification with an accredited body.

Preparation for ISO 9001 Certification

Training of leadership, simulated internal audit, correction of non-conformities, corrective action plan, and full support for certification with an accredited body.

Preparation for ISO 9001 Certification

Training of leadership, simulated internal audit, correction of non-conformities, corrective action plan, and full support for certification with an accredited body.

🚀 We implement QMS (Quality Management System) from Scratch to Real Results.Only Korax delivers scalable results with a Hub at Korax, we apply the principles of ISO 9001 to implement the Quality Management (QMS) area centered on the customer.

🎯 Focus on Processes and documentation;📊 Performance Indicators (KPIs);🧠 Training and Development of People;📈 Continuous Improvement.

🚀 We are the Hub that Transforms knowledge into Results with Corporate EducationOnly Korax delivers scalable Results with a Hub of Courses and Training (Corporate Education Ecosystem):

💜 Gain a T&D Team🏆 We create your Corporate University🎬 +70 Courses and Live Classes with Experts

We Combine Solutions to Generate Results!

We Combine Solutions to Generate Results!

#Let's get your CX Project off the ground

#Let's get your CX Project off the ground

Here you gain a team to implement your Corporate University

Here you build a quality team to manage your business.

Quality Manager

Project Coordinator:

Quality Analysts:

Internal Quality Auditor:

We deliver Quality with a methodology

Agile, Technological and Powerful

Agile, Technological and Powerful

Agile, Technological and Powerful

Structuring the QMS

Structuring the QMS

Available Content

Operation and Monitoring

Operation and Monitoring

Quality Recording

Preparation for ISO 9001 Certification

Preparation for ISO 9001 Certification

Preparation for ISO 9001 Certification

🚀 We implement QMS (Quality Management System) from Scratch to Real Results.

Only Korax delivers scalable results with a Hub at Korax, we apply the principles of ISO 9001 to implement the Quality Management (QMS) area centered on the customer.

🎯 Focus on Processes and documentation;
📊 Performance Indicators (KPIs);
🧠 Training and Development of People;
📈 Continuous Improvement.

🚀 We are the Hub that Transforms knowledge into Results with Corporate Education

Only Korax delivers scalable Results with a Hub of Courses and Training (Corporate Education Ecosystem):

💜 Gain a T&D Team
🏆 We create your Corporate University
🎬 +70 Courses and Live Classes with Experts

We deliver Quality
with a methodology